In the world of “New Retail”, products and delivery are inspired by consumer data and they’re highly personalized. Shared ideas and the best practices about how companies and brands can seamlessly meld the online and offline channels, providing a better customer experience and making their own operations more efficient in the “New Retail” Era.
How to unleash the new era of simple shopping, using voice activated technology to charm your customers, encourage more engagement and build brand loyalty across channels. Spoke about how bots can be used to enable transactions, handle payments, ensure delivery and provide a superior customer service.
Augmented and virtual reality technologies are not new but applications have so far been predominantly focused around consumer adoption in the gaming and entertainment industry. AR and VR technologies have the potential to radically transform businesses through applications ranging from customer interactions, trainings and simulations, product design and development, process redesign, operations excellence and more!
Content plays a paramount role in building and driving impactful retail engagements. While the discipline itself isn’t anything new, the rapid expansion of digital media and the growing clout of social media have altered Content Marketing in unexpected ways. This metamorphosis presents exciting new opportunities for brands, publishers, agency partners and independent creators alike.
A great platform and opportunity to discuss how immersive tech like AR & VR is helping reimagine training practices for education, industry and government, all of which are increasingly demanding newer ways of thinking, learning and doing.
Customers today are seeking multi-dimensional value, not just in the form of products and services, but as complete experiences. Immersive technologies like AR, VR, and MR offer the potential to deliver just that, enabling newer and more meaningful conversations between businesses and customers, all across the customer journey.
It was great experience presenting opening keynote of AR VR conference at Singapore. It's great gathering of professionals across industries. Great learning platform on new emerging immersive technologies .
Some fear that the proliferation of digital technology is causing us to lose the art of conversation. Well, what if I told you that the newest wave of technology is helping us reclaim conversations and personalized interactions in newer, unimagined ways? This is what I call Co:Digital – conversations powered by digital - helping businesses connect with customers in today’s on-demand world.
Talking about Retail in Transformation and the technologies which are helping define the next level of customer experience.
Aimed at company chairs, presidents and CEOs from leading international and national retailers, directors of international and national retailers, directors of international brands who believe in making change happen.